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Last Mile Delivery Statistics

The future is now. At least when it comes to delivery, that is. With the evolution of e-commerce and the boom in online shopping, there has been a corresponding spike in last-mile delivery services like Postmates, Uber Eats, Grubhub, DoorDash, and others. This blog post will explore how these new companies are affecting traditional carriers like FedEx and UPS.

In the US alone, over $1 trillion of e-commerce purchases happen each year. That's a lot of people that are waiting on their deliveries! And with the rise in popularity of online shopping and an increase in demand for convenience (e.g. order now and get it delivered later), businesses are scrambling to find solutions for this problem before it becomes an epidemic. It's clear that something needs to change, but what? Here at Anstel Global, we've got you covered - our fleet drivers can deliver your package right up to your doorstep or even inside your home if you're not home!

The global Last-Mile Delivery Market was valued at USD 18.7 billion in 2020 and is expected to reach USD 62.7 billion by 2027, growing at a CAGR of 18.9% (Globe News Wire)

The last-mile delivery sector in India is growing steadily and is expected to reach a market size of $6 billion by 2024 (Indian Express)

Over nine billion US dollars will have been invested in last-mile delivery startups in North America by 2020. In the same year, the region's last-mile delivery market was estimated to be worth 39.9 billion US dollars (Statistica)

Domestic parcel traffic increased to more than 24.8 billion units in 2020, up from 21 billion parcels the previous year (Statistica)

Global parcel and express volume growth rates have accelerated in recent years, reaching 5.6% in 2019. This is up from 4.3% in 2014 (Statistica)

The average last-mile cost incurred by organizations worldwide during 2018 was approximately 10.1 US dollars (Statistica)

In 2018, 19% of businesses preferred to deliver online orders directly to the retail storefront for same-day delivery (Statistica)

In 2018, last-mile delivery costs accounted for 41% of total supply chain costs compared to 13% for warehousing (Statistica)

Delivery costs are the biggest challenge for logistics providers in last-mile delivery in the US (Statistica)

The autonomous last-mile delivery market is expected to grow from $11.9 billion in 2021 to nearly $85 billion in 2030. The development of aerial delivery drones is driving the autonomous last-mile delivery market (Statistica)

The North American last-mile delivery market was valued at $31.25 billion in 2018. It is expected to hit $51 billion by 2022 (Statistica)

According to a 2020 global survey, parcel lockers and pick-up and drop-off (PUDO) services will grow the fastest. Aside from parcel lockers and PUDOs, other delivery options include in-car or home delivery (Statistica)

16% of retailers and logistics providers around the world believe that electric vehicles will become increasingly important in the coming years for last-mile delivery (Statistica)

In a 2017 global retail supply chain survey, retailers and manufacturers ranked cost reduction and margin improvement as their top last-mile priorities (Statistica)

Last-mile delivery revenue in Thailand increased 31.3% in 2020. It was also expected to rise by 19% in 2021 (Statistica)

The last-mile delivery logistics market is expected to reach 2.54 trillion Japanese yen in 2020. The COVID-19 situation drove demand for deliveries in 2020. The last-mile delivery market is expected to triple by 2023 (Statistica)

According to a 2017 retail supply chain survey, 66% of retailers expect next-day delivery from last-mile partners (Statistica)

In a 2018 survey, only 1% of respondents thought DHL had the best package tracking features among the major US last-mile delivery companies. UPS received the most votes (36%) (Statistica)

That concludes our roundup of last-mile delivery statistics.

Now I'd like to hear your thoughts on this list of stats.

Which statistic, in particular, surprised you the most? Please share your thoughts in the comments section below.

How Anstel’s Autonautics Platform Adds Value to Your Business

Managing a fleet is a tough task, as there are so many variables, data, and parameters that you have to work with. A robust Autonautics platform helps to track and monitor vehicles and driver performance, at all times. This kind of supervision is much needed since the fleet is involved in various scenarios starting from driving habits and incidents on the road to vehicle wear and tear. The system stores fleet data that includes vehicle specifications, service schedules, and insurance documents. Thus, fleet management becomes easier and you can access information more conveniently. 

What can Anstel’s Autonautics platform do for you?

Anstel’s Autonautics platform lets you efficiently manage your business along with its assets, by providing customized solutions as per requirements. Powerful devices and sensors provide data in real-time, which helps to make smart and informed decisions. The best part is that this platform can be easily integrated with existing processes, rather than having to start from scratch – Anstel prides itself on flexibility. It is a one-size-fits-all solution that can be scaled up as needed, so be it small startups, medium-sized companies, or large organizations, we have it covered.

Why is Anstel more cost-effective as compared to other players in the market?

We charge a one-time license cost that includes features like customization, data analysis, prescriptive analytics, driver feedback platform, and much more. There are no hidden charges – it is a one-time investment. Competitors might ask for lower license costs, but they charge for every feature/benefit separately. In the end, you end up paying an exorbitant amount, only because you wanted to shell out a lower amount for the license. Therefore, think of long-term savings and choose wisely!

What benefits can Anstel’s Autonautics platform offer?

  • Complete visibility with streamlined data – access information in one place, and get a full view of operations to make data-driven decisions more easily.
  • One central dashboard – collect and manage data from one platform, so you don’t have to switch programs.
  • Scalability – Whether your business is a startup or an established company, it always needs to expand, so having a single unified platform helps to scale properly.
  • Reduce expenses and boost revenue – save money in regards to fuel expenses, vehicle repairs, labor costs, etc. Track down lost assets or stolen vehicles with tracking technology, while improving productivity at the same time. Prevent revenue leakage by ensuring on-time delivery and customer satisfaction.

Anstel’s Autonautics platform is flexible, user-friendly, and adapts to any business model – to know more, get in touch with us right now!

What is the Role of Connected Logistics in the Pharmaceutical Industry?

Internet of Things (IoT) is slowly emerging to be a great disruptor because tracking sensors and smart devices have gained prominence in supply chains. These devices don’t have to be scanned like barcodes – they can transmit real-time data to other servers or devices within milliseconds. Real-time data is vital for pharmaceutical companies, as the manufacturing process is complex and sensitive, while product quality has to be perfect. Moreover, transportation has to be handled efficiently, with proper temperature range to be maintained in case of certain drugs and medicines. There is no room for error when it comes to production and delivery standards. This is where Connected Logistics plays an important role.

Why is Connected Logistics important in the pharmaceutical industry?

Drug production, which includes R&D, makes up a significant chunk of sales revenue for pharmaceutical companies. Manufacturing new drugs is a very complex process, and with a Connected Logistics solution, relevant data can be made available. It is to ensure that issues with formulations are proactively managed and batches are produced as per required standards.  Patterns or trends that can cause delays or slowdowns during delivery and inefficient processes can be identified beforehand, so corrective action can be taken. For instance, preventive maintenance cycles can be analyzed, set, and adjusted using smart devices. 


Even though batch manufacturing is in current practice in the pharmaceutical industry, automation, and controlled techniques can be deployed for regulating the movement of personnel and materials. It will maintain safety and efficacy by improving visibility in various manufacturing activities. 


Organizations must avoid shortages, excess inventories, and wastages, both at the parent company, as well as all the locations it is present at several places. Connected Logistics allows better visibility via connectivity of multiple locations and better management of stock availability, facility, optimization, precautionary actions, and more.


When it comes to a supply chain process in the pharmaceutical industry, the timely availability of stocks at consumer points is a very challenging task. But these smart devices allow time-to-time monitoring of movements of stocks and vehicles through the GPS system.

Last Mile

Using IoT devices, pharmaceutical companies can easily keep tabs on the shipment from the warehouse to the final delivery location (last mile). It can track temperature and product condition along the way too. Detailed shipment tracking information can be accessed on a single platform, such as departure and arrival of the shipment, real-time location, expected delays, etc.


Due to smart tracking, the status and real-time location of the shipment are always visible. In case an item gets lost or misplaced in transit, Connected Logistics helps supply chain managers find out where the loss occurred, analyze the issue better and also track if the product has been stolen.

Control cold chain conditions

Temperature sensing tags are one of the crucial benefits of Connected Logistics. These tags continually record temperatures and environmental conditions – data is consistently uploaded to the cloud. For pharmaceutical companies, it extends visibility in virtually every area – development, manufacturing, transport, distribution, dispensing, and consumption. Real;-time data when combined with advanced analytics engines becomes the basis for making quicker and more accurate decisions. It helps to identify bottlenecks, verify product quality, and assure regulatory compliance. 

What can Anstel’s Connected Logistics help?

Real-time visibility into warehouse operations is a must, or else it becomes tough to track products, apart from unviable wastage of space and temperature variations while handling sensitive products. 

Warehouse management

Using smart sensors and cameras, the quantity of goods in storage facilities is always monitored. The system checks the quality of stock present in the warehouse. Perishable goods, erosive products, and bio-degradable raw materials can be analyzed by incorporating machine learning and computer vision technologies in warehouse management systems. 

Handling supply shortage

Connected Logistics helps to manage optimum inventories based on business rules defined by companies so planned decisions can be taken about manufacturing and sending out relevant products to the market. Thus, a stable supply of drugs is maintained, so needy patients can get them on time.

Improving security

Bidirectional communication is essential between the information seeker and IoT device – Connected Logistics makes supply chain security more robust by facilitating this. Tracking of the inventory, in regards to the location and current status of the package in transit, is vital. It can be enhanced using bar codes, RFID tags, and smart labels for packaging. The movement of drug inventory can be tracked at every point, thus potentially saving millions of dollars, while ensuring genuine products are delivered and deterring drug counterfeiters.

Dealing with transportation issues

During shipping and transportation, organizations obtain large amounts of information via technologies such as Radio Frequency Identification (RFID) chips and IoT devices in the carriage trucks, shipments, and individual product units. It allows all stakeholders to know the exact location and condition of goods. It means an increase in overall visibility and transparency.  With the help of Connected Logistics, organizations can plan bulk orders and shipments well in advance. A lot of information is being generated, and combined with real-time updates; it ensures there are no delayed deliveries.  The exact nature of data ensures businesses don’t make errors about the capacity of containers or trucks while creating size-related plans for individual batches of goods to be shipped at a given point in time.

Temperature sensing

Product degradation in transit means recalls revenue leakage and loss of credibility. It is necessary to keep tabs on the temperature of stored drugs in transit to ensure they are stable and within acceptable ranges till they reach the destination. If the temperature deviates from a specific range, an alert is immediately sent to the fleet managers. Thus, major issues could be prevented.

For instance, the need for cold storage transportation has been highlighted even more during the Covid-19 pandemic. Most of the Covid-19 vaccines have to be stored at near sub-zero temperatures as they are transported all over the world. Managing cold chain storage and transport becomes a critical task that can be resolved using Anstel’s Connected Logistics solution. Sophisticated technology continually tracks environmental conditions in cold chains during transport, thus guaranteeing product quality and efficacy, via environmental sensors integrated into product packages or pallets in shipment containers.

Preventing theft in transit

Pharmaceutical companies have experienced massive losses due to the theft of drugs in transit. It has also resulted in patients being deprived of timely receipt of drugs. GPS tracking and condition monitoring ensure real-time visibility and security during transport. The logistics team can analyze and compare data regarding the progress of the shipment from anywhere. Connected Logistics solutions can reduce time to market, prevent product damage and waste, and decrease carrying costs.

Fine-tuning last-mile delivery

Connected Logistics solutions can detect potential issues in delivery routes, weather conditions, and other aspects. It helps to create an efficient last-mile delivery system without delays. Critical drugs often have to be delivered within a designated time frame, and Connected Logistics ensures the shipment reaches the end customer as quickly as possible. This delivery process is important as it often results in the retention of customers and builds credibility. 

The ultimate goal is to ensure each part of the pharmaceutical industry’s supply chain becomes a cornucopia of data, which can be analyzed to optimize operations, decrease costs, and improve customer satisfaction.

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